Moving Information & Policies
Settlement, privacy & payment information
Before Your Move
What you need to know before moving day
To help your move run smoothly, please review the important information below regarding settlement, privacy and payment arrangements.
House Contracts & Settlement
What you need to know before moving day
In most circumstances, the seller must provide vacant possession at settlement. This usually means moving day and settlement day are the same.
To avoid delays or uncertainty:
- Confirm the settlement date and time with your solicitor or conveyancer as soon as possible after contracts are exchanged.
- Notify Crichton Removals of the confirmed date and time to assist with scheduling.
- If unexpected delays arise, contact us promptly to discuss available options and reduce unnecessary stress.
Privacy & Confidentiality
Your information is protected
We respect our clients’ privacy and security. Crichton Removals does not disclose your address or personal details to any third party.
We recommend notifying family and friends of your new address directly.
Payment Information
Payment Terms
Upon completion of your relocation, a tax invoice will be provided detailing all charges. Payment is due upon completion of unloading.
Accepted payment methods:
- Cash
- Visa
- Mastercard
- Cheque
- Bank cheque
Company-Sponsored Moves
Advance confirmation required
If your relocation is being arranged by your employer, written confirmation must be provided prior to moving day.
This should include:
- Company name and details
- Contact person
- Phone number
- Billing address
- Official company order/authority
This allows us to liaise directly with the responsible company to ensure smooth processing.